Returns & Refunds
At RC-KING, we strive for complete customer satisfaction. This Returns & Refunds Policy explains how to return products, request refunds, and our terms for processing returns.
1. Eligibility for Returns
- Products must be unused, unopened, and in original packaging.
- Returns must be requested within 14 days of delivery.
- Proof of purchase (order number, receipt) is required.
2. How to Request a Return
To initiate a return, contact our support team at info@rc-king.co with your order details. We will provide instructions for returning the product safely.
3. Refunds
- Refunds are issued once the returned product is received and inspected.
- Refunds are processed using the same payment method used for purchase.
- Shipping costs are non-refundable unless the product was defective or damaged.
4. Exchanges
If you wish to exchange a product, please contact our support team. Exchanges are subject to stock availability and may involve additional shipping costs.
5. Contact
For questions regarding returns or refunds, email us at info@rc-king.co or use our contact form.